Computer Centre

I think I did mention about me ordering an Artic Cooling Xtreme cooler from a shop called Computer Centre to you. Well, what do we have here? Did they answer my questions properly? I am going to let you know how terrible they are. First of all, back in September 2008, they said that it will take two weeks before they will have stock. Then after two weeks, they said that the stock have no arrived. That was in late October 2008.

I was really furious and then I wrote a letter to them asking them for a refund because they are too laid back, not doing their job at all! Alright then. I then told them that I will wait for the stock to arrive. No calls until now. Just imagine it is now February 2009? What would you say about it then? They will not allow an oder to go through without the customer first paying for it. If you were in my shoes, what would you think about it then?

I called them more than two weeks ago to check on them. The manager started saying that it is an old order. I told him that first of all, they asked me to wait for their call. Now they are saying that it is an old order. I told them that they did not call me and always say that the good is not available. Well, what can they give any excuses?

The manager had the cheeck to tell me that the order had gone into administration! I said administration? Are you in debt or something? How come you would place a customer's order without knowing where it is? Is that they way how you deal with customer's order then? Luckily I did not order something major from them. I only ordered a cpu cooler from them which cost £44.50. Lucky me!!! I am not going to stop chasing them until I get my product.