This is rather embarrasing for a company like Microsoft because their Windows OS is still doing good but they are also under pressure to do even better after their Vista launched was short-lived. Let's face it. There are many alternative OS in the market. You have Mac and Linux based OS for a start. Now, consumers will be able to download and install certain Linux OS for free. They will receive free upgrades from the distributor's website too. It really cut cost over here. The problem is that we need to ensure the platform (OS) is suitable for consumers to install any applications that they want.
I feel that Microsoft should be more user friendly when selling their products.