Most of you might have known that there is only one company in UK which will be able to offer cable broadband to you. Yupe, that is right - Only Virgin Media can do so. In fact, they are quite successful as fibre optics would always be better than using ADSL or ADSL 2+ technology in surfing the internet. I don't have any problems with them until recently.
I have tried calling customer service but they kept on telling me that there is no known connection problem in my area. I am just wondering whether my wireless router or the modem have anything to do with the slow internet speed.
I was told to switch off the wireless router + modem and wait for 10 minutes before switching them on again. I don't see the solution in doing that because I have switched off the modem and the wireless router for 8 hours before switching them on again but yet the problem exist! Tell me what is going on over here?
Do I see a need to change of ISP?
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